Delmarva Oil Is At It Again
"Hi Joe
A few weeks ago you posted the article about receiving Delmarva Oil's budget payment letter and how huge the increase was going to be for the upcoming year. I posted a comment along with alot of other people who were not happy with the increase. Since our oil furnace was reaching the end of it's life span, my husband & I applied and was approved for a home equity line of credit. Our thoughts are to put in central heat/air and install replacement windows, getting rid of a $322/mo. oil bill and making our home more energy efficient. We are just waiting for the appraisal to come in so the bank can establish the amount we can borrow. The DMO letter stated that the first payment on the new budget year would be due on August 26th & the bank is aware of this deadline and will have the amount of the HELOC before then. I was going to call DMO the very second we got the go-ahead from the bank and with great pleasure tell them we would no longer be a customer. On Monday, Aug 11th I came home from work and found a receipt in the door showing that DMO had delivered 137.4 gallons of fuel oil !!!! I couldn't believe it !!! 2 weeks before the first payment was even due they've dumped $500/$600 of oil in our tank. WTF!!! The first thought I had was entrapment. When a company nearly doubles your payments and then before the first payment is due dumps hundreds of dollars of oil in your tank? It's as if they are thinking we'll get the budget plan pymts or $500/$600 out of them before they cancel. I haven't called them yet, I need to find out if we are responsible for paying for all this oil or will they come take this out and give us a credit. I didn't ask for the delivery and I still had two weeks to end our business with them. If you or any of your readers can answer this I'd appreciate it. I don't want to make this call without having a plan of attack."
A few weeks ago you posted the article about receiving Delmarva Oil's budget payment letter and how huge the increase was going to be for the upcoming year. I posted a comment along with alot of other people who were not happy with the increase. Since our oil furnace was reaching the end of it's life span, my husband & I applied and was approved for a home equity line of credit. Our thoughts are to put in central heat/air and install replacement windows, getting rid of a $322/mo. oil bill and making our home more energy efficient. We are just waiting for the appraisal to come in so the bank can establish the amount we can borrow. The DMO letter stated that the first payment on the new budget year would be due on August 26th & the bank is aware of this deadline and will have the amount of the HELOC before then. I was going to call DMO the very second we got the go-ahead from the bank and with great pleasure tell them we would no longer be a customer. On Monday, Aug 11th I came home from work and found a receipt in the door showing that DMO had delivered 137.4 gallons of fuel oil !!!! I couldn't believe it !!! 2 weeks before the first payment was even due they've dumped $500/$600 of oil in our tank. WTF!!! The first thought I had was entrapment. When a company nearly doubles your payments and then before the first payment is due dumps hundreds of dollars of oil in your tank? It's as if they are thinking we'll get the budget plan pymts or $500/$600 out of them before they cancel. I haven't called them yet, I need to find out if we are responsible for paying for all this oil or will they come take this out and give us a credit. I didn't ask for the delivery and I still had two weeks to end our business with them. If you or any of your readers can answer this I'd appreciate it. I don't want to make this call without having a plan of attack."
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